Terms & Conditions

📜 Terms & Conditions – Fixenex

Welcome to Fixenex. By accessing or purchasing from our services, you agree to comply with the following Terms & Conditions. Please read them carefully.

📌 1. General Terms

  • By placing an order with Fixenex, you confirm that the information you provide is accurate and complete.

  • We reserve the right to accept or reject any order at our discretion.

📌 2. Products & Services

  • Fixenex offers various products including showpiece items, automotive-related products, room and table items, travel-related services, and more.

  • We strive to ensure that all product descriptions and images are accurate, but slight variations may occur.

📌 3. Pricing & Payment

  • All prices are subject to change without prior notice.

  • We offer:

    • Cash on Delivery (COD)

  • In some cases (e.g., suspicious orders or customers with poor order history), advance delivery charges may be required.

📌 4. Order Confirmation

  • After placing an order, our team may contact you to confirm the order details.

  • Orders may be cancelled if confirmation cannot be completed.

📌 5. Delivery Policy

  • We deliver products through third-party courier services.

  • Delivery time may vary depending on location and courier conditions.

  • Fixenex is not responsible for delays caused by courier services, but we will assist in resolving issues.

📌 6. Return & Warranty

  • Customers are eligible for a 7-day replacement guarantee after receiving the product.

  • A 6-month machine warranty is provided (as per our warranty policy).

  • Warranty service will be provided according to our stated terms and conditions.

📌 7. User Responsibilities

  • Customers must provide correct delivery information.

  • Customers should check the product upon delivery.

  • Misuse, physical damage, or unauthorized modifications may void the warranty.

📌 8. Limitation of Liability

  • Fixenex will not be liable for any indirect or incidental damages arising from the use of our products or services.

📌 9. Privacy

  • Your personal information is handled according to our Privacy Policy.

📌 10. Changes to Terms

  • Fixenex reserves the right to update or modify these Terms & Conditions at any time.

  • Continued use of our services means you accept the updated terms.

📌 11. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

🙏 Thank you for choosing Fixenex.