Privacy Policy

🔒 Privacy Policy – Fixenex

At Fixenex, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

📌 1. Information We Collect

When you place an order or āĻ¯ā§‹āĻ—āĻžāĻ¯ā§‹āĻ— with us, we may collect the following information:

  • Full Name

  • Phone Number

  • Delivery Address

  • Any additional information required to process your order

📌 2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To provide customer support

  • To communicate important updates regarding your order

📌 3. Information Sharing

Fixenex does not sell or share your personal information with unauthorized third parties.

However, we may share necessary information with trusted third parties such as:

  • Courier/Delivery Services – to ensure successful delivery of your order

📌 4. Payment Policy

We offer flexible payment options:

  • Cash on Delivery (COD)

  • In certain cases (e.g., suspicious orders or low customer ratings), advance delivery charges may be required

📌 5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.

📌 6. Business Information

  • 📍 Address: Dhanmondi, New 8/A, Dhaka, Bangladesh

  • 🌐 Business Type: Online & Office-based

📌 7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

  • 📞 Phone / WhatsApp: +8801772655677

📌 8. Policy Updates

Fixenex reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.

🙏 Thank you for trusting Fixenex.